On-site Reception Opening hours

At a number of our larger developments, we have staffed receptions to provide a service to tenants

What can we help with at our onsite receptions?

• Get general advice
• Help with house hunting
• Collect parcels 
• Purchase daily parking pass (Mill Street only)
• Report repairs

Opening Hours

Please note, Resident Assistants or Housing Management Officers may be away from the reception for short periods of times to assist tenants within the building. 

Mill Street

Monday - Friday - 10:00 - 12:00hrs & 17:009hrs - 21:00hrs

Saturday & Sunday - 12:00 - 15:00hrs

Oak House

Tuesday 9:30-12:00 / 16:30-19:00

Wednesday 9:30-12:00 / 16:30-19:00

Thursday 12:00-14:30 / 16:30-19:00

Friday 9:30-12:00 / 16:30-19:00

Sat – Sun 12:00-14:30

Grayson Heights

Monday to Friday 10:00hrs-12:00hrs

Sunday 12:00hrs -15:00hrspm

Royal Park Road Flats

Mon- Fri: 10:00hrs-12 noon & 18:00hrs -19:00hrs

 Saturday and Sunday: 12:00hrs noon – 14:00hrs 

Doris Birdsall

Monday - Friday 17:30 - 19:30hrs

Wednesdays only 16:30 - 18:30hrs 

Saturday & Sunday 12:00 - 15:00hrs

Sandhills

Monday - Friday 10:00 - 12:00hrs & 17:00 - 20:00hrs

Parcels can be collected between 6pm and 8pm

Saturday & Sunday 12:00 - 15:00hrs

Parcels can be collected between 12:00 and 3pm

Holborn Terrace and Shay Street 

Mon – Fri: 9:30 – 12:00 and 16:30 – 19:00

Sat – Sun: 12:00 – 14:30