Unipol Tenants

Here you can find out everything you need to know about moving into, living in and then leaving one of our properties.

Need something specific?

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Report a problem

Non-emergency repairs can be reported using the form below but emergency repairs should be reported by telephone on 0113 243 0169. To find out what we regard as an emergency or for more help on the repair procedure go to the repair page.

Your name
Your mobile phone number (SMS)
Property address (including postcode)
Have you previously reported this matter to Unipol?

Got a question?

How can I update my personal email or phone number?

Email housing@unipol.leeds.ac.uk, and let us know what details you want to change. It would be really helpful if you could let us know if you change your mobile number or email address, as we use these to contact you throughout your tenancy.

When is my rent due and how much is it?

Your tenancy agreement has details of the rent you are due to pay, and the dates you need to pay it. If you want to check this information, or if you are worried you might not be able to pay your rent on time, ring our Finance Team on 0113 2053423 to discuss your situation. 

How much do I get charged if my rent payment is late?

Unipol can charge you a Late Payment fee of £30 for each instalment of rent that is not made on the due date. In addition, we can charge £15 for each letter sent to pursue rent arrears, and £10 for each payment rejected by your bank. If you have problems paying your rent on time, please contact us to discuss it rather than ignoring the situation.

How much is a Unipol deposit?

For the 2017/2018 academic year, the deposit amount protected in the Tenancy Deposit Scheme is £225 for a single student. From July 2017 it is £420 for self contained properties for families, couples or individuals.