What type of vacuum cleaner do you have?
Remove the pipes from the main body of the machine. Turn on and place your hand over the hole on the main body and continue to number 2.
If ‘no’, go to number 5
You have a blockage somewhere in the pipes or vacuum cleaner foot. Remove all the pipes and foot and try to find the blockage. A member of staff is not required.
If ‘ no’
Please check inside the main body of the vacuum cleaner.
Please continue to number 4
Remove the filter fully and wash it. Re-fit in the machine and try again.
Please continue to number 5B
Please continue to number 5C
A) Vacuum cleaner is not switching on at all
B) New filter is needed – please tell us the make of your vacuum cleaner.
C) Unknown cause, blockages and filter checked fully.
D) Another problem – please describe.