We all have mental health — and it can change over time. When it’s not at its best, it can affect how you think, feel, and manage everyday tasks.
Starting university is a big life change. While it can be exciting, it can also feel overwhelming at times. New environments, academic pressures, and living with others can all impact your wellbeing. At Unipol, we recognise this and are here to support you.
Your living environment plays an important role in your mental health. Feeling comfortable in your accommodation and having positive relationships with your co-tenants can make a real difference.
How Resident Wellbeing and Support can help
Resident Wellbeing and Support, led by the Resident Wellbeing Coordinator, includes trained Mental Health First Aiders who can:
- Provide a safe, confidential space to talk
- Offer support if you are feeling anxious, low, or overwhelmed
- Help you understand your options
- Signpost you to specialist services such as your GP, counselling, or university support
Sometimes talking things through can help you feel more in control. If you need further support, we can help you access the right services.
When to reach out
You can contact Resident Wellbeing and Support if you:
- Are feeling worried, anxious, or low
- Are struggling to cope with daily life or university
- Feel overwhelmed or isolated
- Are concerned about a friend or co-tenant
No issue is too small — if something is affecting you, it’s worth talking about.
Support at university
Most universities offer free wellbeing and counselling services, including drop-in sessions and ongoing support. We encourage you to access these alongside any support from Unipol. A list of the University services can be found on our website here.
Looking out for others
If you are worried about someone else, you can contact Resident Wellbeing and Support. You don’t have to provide the person’s name to reach out for advice — we’re happy to talk through your concerns and help you decide what to do next.
However, if we believe someone may be at risk or in need of urgent support, we may strongly encourage you to share more information, or to pass your concerns on to the most appropriate service so that they can receive the help they need.
We will always work with you in a supportive and respectful way to make sure the right steps are taken.
Confidentiality
All concerns are handled sensitively and in confidence. Information will only be shared with your consent, unless there is a risk of serious harm to you or others.
Remember
Most students have a positive and fulfilling university experience, but it’s normal to need support at times. You don’t have to deal with things alone — reaching out can make a big difference.
If you would like to speak to someone, contact wellbeingandsupport@unipol.org.uk or use this form.
If you or someone else is in immediate danger, please call 999.
