It is very important that Unipol receive your key/s at the end of the tenancy. We need to be sure that you have moved out and the property is secure for the new tenants moving in.
Place the keys in an envelope with your name on it. Do not write the address for security reasons. Always put your keys in an envelope otherwise they may become lost.
If you send keys in the post they need to be in a secure padded envelope and sent by recorded or special delivery. Unipol must receive them on or before the last day of the tenancy. You are responsible for the key/fob until it reaches us. Deductions will be made from your deposit for late or none returned keys (even if they are lost in the post).
The office is open Monday - Friday 9am - 4.45pm. When the office is closed, key envelopes can be posted through the letter box on the door to the left of the main entrance on Woodhouse Lane. There is an opening in the shutters and a letter box in the actual door.
If you live in Mill Street, Royal Park Road Flats or Grayson Heights return your keys to the reception onsite or post through the reception letter box in a clearly marked envelope with your name on.
The office is open Monday - Friday 9am - 4.45pm. When the office is closed key envelopes can be posted through the letter box to the right hand side of the Housing Hub entrance.
If you live in Sandhills return your keys by posting them through the white letter box by office door in a clearly marked envelope with your name on. Keys return envelopes are available from front desk
The on-site office is currently closed, key envelopes can be posted through the letter box on the office door. If you are posting your keys back please return them to the Leeds Office - Unipol, 155/157 Woodhouse Lane, Leeds, LS2 3ED.